From the moment we sat down with Adam to discuss our plans for JLM’s new Virtual Adviser online service, we were impressed by his willingness to engage with our goals, our vision and our brand. He took the time to understand our service position, our clients and the aims of the project.

An open dialogue enabled us to communicate with Adam effectively as the project evolved and developed. Adam was able to use our visual references, planning documents and mock-ups and make them a reality. We were grateful for the IT functions Adam was able to offer us on the testing site. A ‘bug reporting’ function ensured we were able to conduct extensive testing prior to our launch date and report specific problems that occurred whilst the app was being developed.

Adam’s persistency in problem solving with AI integration, meant when hurdles presented themselves (which they always do with tech projects!), we were able to achieve the desired outcome. His commitment to achieving our end goal was greatly appreciated. We’re delighted with the end result achieved and have had great feedback regarding the quality of Virtual Adviser.

- Jane Parsons, JLM Mortgages